We have instituted the following protocols.
-We are still here but the doors are now locked.
-We have posted our contact number (( 519) 443-0291)) on the front door so if you arrive you can either text that number ((519) 443-0291)) or call. Let us know what it is that you require and we ill put it together and deliver it to the front door.
-We ask you to observe safe distancing.
-We ask that you provide a credit card number and we will process the payment and provide you with a receipt when you pick your order up or we can email/text it to you. All this is flexible with the EXCEPTION of limiting contact.
-If you have purchased a trailer and are wanting to take delivery of it please call to arrange a date and work out the details. We will do our best to work with you but we will have to curtail some of our usual procedures. i.e. training etc.
-If you wish to wait and take advantage of getting the "full meal deal" we are accommodating those requests and unit storage fees will be waived. Considering parks are currently closed and by waiting your warranty will be further extended by that amount so it seems prudent to hold off while things work themselves out. We REALLY would prefer to make sure that you get the proper send off but understand it if you wish not to.
-We understand that these protocols make daily life more difficult but if it keeps one more person from getting sick then it is worth it.
-If you wish to view a trailer please call (519) 443-0291, ask for Ralph, make and appointment and we will gladly work with you. Again, we ask that you should not attend if you have any symptoms or have been out of country and have not observed self isolation recommendations etc. Do NOT take it the wrong way when we do our own screening. It is for your AND my staff's benefit.
-We are trying to make sure that we are here for you and at the same time minimize everyone's exposure to this virus. I thank you in advance. Stay healthy and we can soon get on with things again.